Who can see what

Three things decide whether a page appears in your menu. Understanding them turns "the page is missing" from a mystery into a two-minute check.

The three gates

Gate	Set by	Effect when closed
Plan / module	Your subscription tier, in Marketplace	The whole module is absent for everybody in the workspace
Role permission	Permissions per role	The page is absent for people holding that role
Record scope	The data itself — your team, your tickets, your tasks	The page is there, but shows fewer rows

Typing the address by hand does not open a closed gate: the workspace redirects you to the dashboard, and the server refuses the underlying request as well.

Reading a permission name

Every article in this guide names the permission its page needs, in the Where to find it box. They follow one pattern:

employees_list:view
└── area ──┘ └ action

Action	Means
view	Open the page and read it
create / edit / delete	Change the data
*	Everything — administrator

Permissions by page

Use this table when somebody asks for access: find the page, then switch on the permission

for their role.

Menu	Page	Address	Permission
Overview	Overview dashboard	/dashboard	dashboard_overview:view
HR	Employees	/employees	employees_list:view
HR	Employee invitations	/users/invitations	employees_invitations:view
HR	Events	/employees/events	employees_events:view
HR	Teams / Departments	/teams	teams:view
HR	Org chart	/org-chart	org_chart:view
HR	Contracts	/employees/contracts	employees_contracts:view
HR	Contract types	/employees/contract-types	employees_contract_types:view
HR	Job titles	/employees/job-titles	employees_contracts:view
HR	Attendance management	/attendance	attendance_list:view
HR	Timesheet (weekly)	/timesheet	timesheet:view
HR	Timesheet (monthly)	/timesheet/monthly	timesheet_monthly:view
HR	Shift	/shifts	shifts:view
HR	Work schedule	/attendance/roster	attendance_list:view
HR	Adjustment approvals	/corrections	corrections:view
HR	Attendance settings	/attendance/policies	attendance_list:view
HR	Form templates	/attendance/forms	attendance_list:view
HR	Submitted forms	/attendance/submissions	attendance_list:view
HR	Leave	/leaves	leaves:view
HR	Annual leave	/leave-balance	leave_balance:view
HR	Holidays	/holidays	holidays:view
HR	Asset list	/assets	assets:view
HR	Handover & return	/assets/assignments	asset_assignments:view
HR	Inventory	/assets/audit	asset_audit:view
HR	Digital assets	/digital-assets	digital_assets_list:view
HR	Fee tracking	/digital-assets/billing	digital_assets_billing:view
HR	Alerts	/digital-assets/alerts	digital_assets_alerts:view
HR	Late penalties	/penalties	penalties:view
HR	Locations	/locations	locations:view
Chat	Team chat	/chat	module must be enabled
Support	Tickets	/tickets	support_tickets:view
Support	Dashboard	/tickets/dashboard	support_dashboard:view
Support	Support types	/tickets/categories	ticket_categories:view
Support	SLA	/tickets/sla	ticket_sla:view
Support	Assignments	/tickets/rules	ticket_rules:view
Support	Reply templates	/tickets/canned-responses	support_templates:view
Support	Widget	/tickets/widget	support_widget:view
Support	Ticket settings	/tickets/settings	support_settings:view
Tasks	Assignments	/tasks	tasks:view
Approve	Approval inbox	/approvals	approvals:view
Approve	Approval template	/approvals/templates	approval_templates:view
Automation	Automation	/automation	module only
Report	Report hub	/reports	per report
Utilities	Suppliers	/utilities/suppliers	suppliers:view
Utilities	Export	/utilities/exports	exports:view
Utilities	Print library	/utilities/print-library	print_library:view
Utilities	Notification templates	/utilities/notification-templates	noti_templates:view
Utilities	Email Template	/settings/email-templates	email_templates:view
Utilities	General chat group	/utilities/company-room	company_room:view
Utilities	Pipeline library	/settings/pipelines	recruitment_pipelines:view
Utilities	Bot	/settings/bots	int_bot:view + chat module
System	General settings	/settings	settings:view
System	Notification history	/settings/notification-logs	notification_logs:view
System	AI costs	/settings/ai-usage	ai_usage:view
System	Claude	/settings/integrations/claude	int_claude:view
System	ChatGPT	/settings/integrations/chatgpt	int_chatgpt:view
System	Google	/settings/google	int_google:view
System	API Keys	/api-keys	api_keys:view
System	Webhooks	/webhooks	webhooks:view
System	Role	/roles	roles:view
System	Permissions	/permissions	permissions:view
System	Storage	/settings/storage	storage:view_all
System	Plans & billing	/settings/billing	settings:view
System	Switch workspace	/select-workspace	everyone
Marketplace	App modules	/marketplace	marketplace:view

Diagnosing an access problem

1. Is the module in your plan? Check Marketplace — if the module is not in your tier, nobody in the workspace has the page.
2. Does the person's role have the permission? Look the page up in the table above, then check the switch in Permissions.
3. Does the person hold the role you think? Open their employee record and read it there. This is the most common answer.
4. Is the data scoped? Some pages show only your own team's records by design; the page opens, but the rows are filtered.

Notes

• Administrators bypass permission filtering entirely, so testing "does this role work?" with an administrator account proves nothing. Use a real account with that role.
• Permission changes apply on the next page load; the person does not need to sign out.